About this role
Phillip Securities Pte Ltd is seeking a proactive professional to join the Quality Service Team in Singapore. The role focuses on handling escalated complaints, driving process improvements, and ensuring customer satisfaction while aligning with regulatory requirements. You will collaborate with front office, products, legal, and compliance, develop training standards, and launch company-wide service initiatives such as EXSA and Servicing workshops. J-18808-Ljbffr
Frequently asked questions
What does a Senior Quality Service & CX Improvement Leader at Phillip Securities Pte Ltd do?
Phillip Securities Pte Ltd is seeking a proactive professional to join the Quality Service Team in Singapore. The role focuses on handling escalated complaints, driving process improvements, and ensuring customer satisfaction while aligning with regulatory requirements. You will collaborate with fro…
How much does a Senior Quality Service & CX Improvement Leader at Phillip Securities Pte Ltd pay?
This role lists a salary of S$60 – S$90 per month.
Is this Senior Quality Service & CX Improvement Leader role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Senior Quality Service & CX Improvement Leader role?
You can apply directly on Phillip Securities Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.