Full Time Front Of House

We are seeking motivated individuals with an interest in fitness and strong interpersonal skills to deliver high-quality customer service and support the safe and efficient operation of our gym facilities. Key Responsibilities: As a front-of-house team member, you will be responsible for maintaining high service standards and operational efficiency. Your day-to-day duties will include: Front Desk Operations: Greet members and guests professionally and warmly Manage membership registrations and enquiries (in-person, phone, email, and digital platforms) Demonstrate integrity and strict adherence to operational policies, protocols, and guidelines. Conduct accurate inventory count on assigned days Safety & Cleanliness: Enforce safety and hygiene guidelines within the gym Maintain the tidiness and cleanliness of all common areas and facilities Take ownership in packing, cleaning, and organising of gym equipment as needed Administrative & Reporting Duties: Utilise required digital tools and platforms effectively in the performance of duties in terms of membership sale / management, scheduling, booking of sessions and incident reporting Ensure proper handover between shifts (handover/takeover documentation) Escalate any issues or incidents to the management team promptly What We’re Looking For: Skills & Attributes: Strong communication, interpersonal, and problem-solving skills Punctual, dependable, conscientious, and well-organised with a positive, can-do attitude Enjoys personal interactions and have an approachable personality Availability: Able to work a fixed schedule of Sundays to Thursdays Commitment to a minimum of 32 hours per week Willingness to work across multiple gym locations in Central Singapore Qualifications & Experience: Required: Minimum 1 year of customer service or front desk experience Preferred: Valid First-Aid and CPR Certification Experience in fitness or wellness environments is a plus Physical Requirement: Able to walk around the gym facilities, climb stairs, lift, clean and pack heavy gym equipment of up to 20 - 30 kg Remuneration and Employee Benefits: Base Salary + Sales Commission Complimentary usage of gym facilities at any Platinum Fitness outlet (when off duty) Corporate discounts at partner retailers Onboarding Date: Mid August to Early September 2026