Sales Support Admin

Key Responsibilities Sales Administration Prepare, process, and maintain all sales-related documents accurately and promptly. Verify vehicle sales agreements, purchase orders, and supporting documentation. Ensure completeness and accuracy of customer information and transaction records. Coordinate vehicle registration, ownership transfer, and deregistration processes. Monitor and update sales progress reports and vehicle inventory records. Generate sales reports and administrative reports as required by management. Customer & Sales Support Provide administrative support to the sales team throughout the sales cycle. Assist customers with documentation requirements and follow-up matters. Coordinate vehicle delivery schedules and handover arrangements. Handle customer inquiries relating to documentation and transaction status. Maintain high levels of customer service and professionalism. Financing & Insurance Coordination Liaise with banks, financial institutions, and insurance companies regarding loan and insurance applications. Prepare and submit financing and insurance documentation. Track application status and ensure timely approvals. Follow up on outstanding documents and approvals. Compliance & Documentation Ensure all sales transactions comply with company policies and regulatory requirements. Maintain proper filing systems for physical and electronic records. Safeguard confidential customer and company information. Assist in internal and external audits when required. Inventory & Operational Support Coordinate with operations and inventory teams on vehicle availability. Update vehicle stock movement and sales status records. Assist in vehicle costing and sales data reconciliation. Support showroom and sales-related administrative activities. Other Duties Assist with departmental projects and process improvement initiatives. Perform ad-hoc administrative duties assigned by management. Requirements Education Minimum GCE "O" Level, NITEC, Diploma, or equivalent qualification. Experience Minimum 1–2 years of administrative experience, preferably in the automotive industry. Experience in vehicle sales administration, financing, insurance coordination, or dealership operations will be advantageous. Skills & Competencies Strong administrative and organizational skills. Proficient in Microsoft Office applications (Excel, Word, Outlook). Good communication and interpersonal skills. Meticulous attention to detail and accuracy. Ability to work in a fast-paced environment and manage multiple tasks. Strong problem-solving and coordination abilities. Ability to work independently and as part of a team. Preferred Experience Familiarity with vehicle registration and ownership transfer procedures. Experience handling motor insurance and vehicle financing documentation. Knowledge of Singapore automotive industry practices and compliance requirements.