Operation Executive

Key Responsibilities 1. Marketing and Content Oversight Review and approve the marketing vendor’s proposed themes and ideas for monthly social media posting cycles. Vet completed marketing materials (copy, imagery, videos) to ensure alignment with brand values. Coordinate with vendor and staff on filming days, including product preparation and filming requirements. Provide input on advertising themes, packaging, areas of focus, cost‑saving opportunities, and strategies to improve brand awareness. Note: The vendor manages most operational and content production work. Existing photo/video content supports posting until December, with some additional filming required in the coming months. 2. Customer Enquiries Respond to customer enquiries via Instagram, WhatsApp, and the company’s CRM messaging system. Escalate enquiries to relevant staff when necessary. 3. Website and Product Content Coordinate product photography shoots with the photographer when required. Upload product photographs and information to the company’s website catalogue. 4. Operations Handle ad hoc operational requests, such as monitoring packaging and operational supplies, and arranging replenishment when needed. 5. Compliance Conduct Ministry of Law screening and due‑diligence checks. Prepare and submit cash transaction reports to the Singapore Police Force where required. 6. Ad-hoc Tasks as and when assigned by Managing Director Requirements Minimum Diploma in Business or equivalent with 2 years of working experience Strong attention to detail and ability to ensure brand consistency. Excellent communication skills for vendor coordination and customer engagement. Familiarity with social media platforms (Instagram, Facebook, TikTok) and ability to oversee posting schedules. Experience in reviewing digital content (copy, graphics, video) for brand alignment. Basic knowledge of social media analytics and ability to provide input on improving reach and engagement. Familiarity with CRM systems and website content management. Ability to manage multiple tasks and deadlines. Knowledge of compliance requirements under Singapore’s Ministry of Law is an advantage. Possession of Class 3 Driving License is advantageous