About this role
Manage the end-to-end customer lifecycle across Sales and After Sales to ensure a premium luxury automotive journey. Lead CRM data activities, system operations, and customer satisfaction reporting to drive continuous service improvements.
Requires a degree in Business, Marketing, or Information Systems with at least 3 years of relevant experience, preferably in luxury or automotive sectors. Must be proficient in CRM systems and possess strong analytical and interpersonal skills.
What they're looking for
CRM ManagementCustomer Lifecycle ManagementLead GenerationData AnalyticsNPS ReportingUAT TestingStakeholder ManagementService Recovery
Frequently asked questions
What does a Specialist Customer Relationship Management at Porsche Asia Pacific do?
Manage the end-to-end customer lifecycle across Sales and After Sales to ensure a premium luxury automotive journey. Lead CRM data activities, system operations, and customer satisfaction reporting to drive continuous service improvements. Requires a degree in Business, Marketing, or Information Sys…
What skills does this Specialist Customer Relationship Management role need?
Key skills for this role include CRM Management, Customer Lifecycle Management, Lead Generation, Data Analytics, NPS Reporting, UAT Testing.
How much does a Specialist Customer Relationship Management at Porsche Asia Pacific pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Specialist Customer Relationship Management role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Specialist Customer Relationship Management role?
You can apply directly on Porsche Asia Pacific's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.