Social Worker - Family Service Centre West

Job Responsibilities Casework and Counselling Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings Conduct assessment, planning and intervention for cases Participate in internal and external case conferences, networking and case management meetings Document and evaluate case outcomes Develop and review appropriate intervention strategies Adhere to CSWP and SSNet processes in managing cases Information and Referral Provide accurate information and refer clients to appropriate agencies for further intervention Attends to walk-in clients Adhere to CSWP and SSNet processes in managing referral Programme – Groupwork / Community Work To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme To plan and organise events and activities for clients Qualifications and Requirements Degree or Post-Graduate Diploma in Social Work Min 3-5 years relevant work experience in Social Work setting Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset Possess effective organizational and follow-up skills, paying attention to detail Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.