Product Support Specialist

Job Description: To provide prompt and qualified repair support (repair advice) to the dealership network On-site diagnosis and repair of problem vehicles, work closely with workshop staff To submit repair inquiries to the manufacturer with all necessary follow-ups Review and coaching of technical workshop topics Active data recording and evaluation as well as detection of new field errors with detailed analyses, field monitoring Ensure sustainable improvement in technical service processes Ensure all work carried out comply with safety and quality requirements. Coordinate with other departments on a variety of projects. Any other duties that may be assigned from time to time. Job Requirements : Diploma in Automotive engineering or similar discipline preferred. Minimum 3 years of relevant experience in the automotive industry preferred. Excellent interpersonal skill and communication skills Team player Working Location : 55 Ubi Road 1 Singapore 408699 (Audi Service Centre) Working Hours : Mondays to Fridays: 0830hrs to 1800hrs Alternate Saturdays: 0830hrs to 1230hrs