Clinic Assistant / Patient Service Associate

We are a specialist gastroenterology clinic seeking a dedicated and service-oriented Clinic Assistant to join our team at Farrer Park Medical Centre. Key Responsibilities: Provide frontline patient service, including registration and appointment scheduling Manage patient enquiries via phone, email, and in-person communication Coordinate clinic appointments, procedures, and follow-ups Maintain accurate patient records and documentation Assist with billing, invoicing, and insurance claims processing Support daily clinic operations and administrative duties Requirements: Good communication and interpersonal skills Proficiency in English; ability to communicate in Mandarin is an advantage due to patient demographics Prior experience in a clinic or healthcare setting is preferred