About this role
Process daily policy services requests and manage customer change requests or escalations for life insurance products. Identify process gaps to implement improvements and collaborate with technology teams on business requirements and UAT testing.
Candidates should hold a Diploma or Degree and possess strong interpersonal, communication, and meticulous processing skills. Prior experience or knowledge of Life, ILP, and term insurance plans is an advantage but not essential.
What they're looking for
Policy ProcessingCustomer ServiceProblem SolvingMS OfficeDigital MindsetProcess ImprovementUAT TestingComplaint Resolution
Frequently asked questions
What does a Policy Services Officer - Minor Alteration (1 Year Contract) at Prudential plc do?
Process daily policy services requests and manage customer change requests or escalations for life insurance products. Identify process gaps to implement improvements and collaborate with technology teams on business requirements and UAT testing. Candidates should hold a Diploma or Degree and posses…
What skills does this Policy Services Officer - Minor Alteration (1 Year Contract) role need?
Key skills for this role include Policy Processing, Customer Service, Problem Solving, MS Office, Digital Mindset, Process Improvement.
How much does a Policy Services Officer - Minor Alteration (1 Year Contract) at Prudential plc pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Policy Services Officer - Minor Alteration (1 Year Contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Policy Services Officer - Minor Alteration (1 Year Contract) role?
You can apply directly on Prudential plc's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.