Mgr/Snr Exe/ Exe, Employee Experience, Public Sector Transformation, PSD

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: • Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers • Developing a forward-looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos • Building future-ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively • Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens [Why Join Us] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you to join us! Follow us @PublicServiceDivision @SGPublicService On LinkedIn | Instagram | Facebook | http://www.psd.gov.sg The Singapore Public Service: Integrity, Service, Excellence Responsibilities The Challenge The operating environment of the Public Service is undergoing fundamental and rapid change. As the needs and aspirations of our workforce change, we need a transformative approach to employee experience – one that places officers at the centre and integrates across HR, technology, and workspace ecosystems. In particular, we want to transform: • How we work to achieve greater productivity, agility and innovation; • The skills and mindsets of our workforce to ensure our people can continue to thrive; • Our workplace towards one that is flexible and collaborative, with strong support for officers’ well-being so that they can flourish. Key Responsibilities Reporting to the Deputy Director, you will drive specific employee experience workstreams that directly impact public officers' daily work lives. You will be responsible for implementing, monitoring and refining initiatives to enhance the lived experience of public officers by transforming how we work (purpose and productivity), our workforce (career mobility and flexibility), and our workplace (flexibility, collaboration, and care). This involves collaborating with internal and external stakeholders across domains such as human resources, organisational development, technology, well-being, workplace design, and policy. You will be part of a dynamic and passionate team working towards transforming employee experience across the Public Service. [Specific Areas of Responsibilities] Programme Implementation and Management – You will implement and manage two to three major employee experience initiatives from the team's portfolio, which may include Well-being@Gov, CoWork@Gov, Well-being Ambassadors Programme, and/or Workpal. This involves project planning, stakeholder coordination, progress monitoring, and outcome measurement to ensure initiatives meet their targets and deliver meaningful impact to public officers. Research and Analysis – You will conduct user research, surveys and focus group discussions to identify micro-frictions in employee experience and gather insights on officer needs. You will conduct data analysis and other feedback mechanisms to inform strategy refinement and propose evidence-based solutions to enhance officer experience. Stakeholder Engagement and Partnership Management – You will work directly with agencies across Whole-of-Government, technology partners, policy teams, and external vendors to implement employee experience initiatives. This includes facilitating workshops, …