Principal Manager, Incentives Mgt (SkillsFuture Credit and Prog Ops Mgt) (LIMD)

The Principal Manager will lead a team in managing operational processes for funding programmes like SkillsFuture Credits, ensuring alignment with strategic policies and technology systems. Responsibilities include driving process improvements, managing vendor performance, and overseeing customer service standards to ensure effective grant administration. Candidates must have at least 7 years of experience in operations, programme, or project management, with at least 3 years in a supervisory role. Strong analytical, communication, and interpersonal skills are required, along with a commitment to team development and customer service excellence.