About this role
Deliver personalized customer service across multiple channels including email, phone, and in-person interactions. Utilize digital platforms and AI tools to streamline processes and enhance overall operational efficiency.
Proven experience in high-volume customer service and proficiency in administrative tasks are required. Candidates should be familiar with digital service platforms and have an interest in AI and data-driven tools.
What they're looking for
Customer ServiceCommunicationInterpersonal SkillsAdministrative WorkCRM SystemsLive Chat ToolsAI ToolsAutomation
Frequently asked questions
What does a Office of Organisation & Svc Excellence – Exec (Customer Svc) (2-year contract) at Public Service Division do?
Deliver personalized customer service across multiple channels including email, phone, and in-person interactions. Utilize digital platforms and AI tools to streamline processes and enhance overall operational efficiency. Proven experience in high-volume customer service and proficiency in administr…
What skills does this Office of Organisation & Svc Excellence – Exec (Customer Svc) (2-year contract) role need?
Key skills for this role include Customer Service, Communication, Interpersonal Skills, Administrative Work, CRM Systems, Live Chat Tools.
How much does a Office of Organisation & Svc Excellence – Exec (Customer Svc) (2-year contract) at Public Service Division pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Office of Organisation & Svc Excellence – Exec (Customer Svc) (2-year contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Office of Organisation & Svc Excellence – Exec (Customer Svc) (2-year contract) role?
You can apply directly on Public Service Division's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.