About this role
Review and respond to appeals regarding offences under the Road Traffic Act and Active Mobility Act. Handle public enquiries and assist in projects to improve operational efficiency and work processes.
Candidates should preferably have at least 2 years of experience in enforcement or customer service. Strong analytical, communication, and Microsoft Office skills are required to handle difficult customers and complex cases.
What they're looking for
Case AnalysisAppeal ReviewCustomer ServiceReport WritingCommunication SkillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Frequently asked questions
What does a [LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS at Public Service Division do?
Review and respond to appeals regarding offences under the Road Traffic Act and Active Mobility Act. Handle public enquiries and assist in projects to improve operational efficiency and work processes. Candidates should preferably have at least 2 years of experience in enforcement or customer servic…
What skills does this [LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS role need?
Key skills for this role include Case Analysis, Appeal Review, Customer Service, Report Writing, Communication Skills, Microsoft Excel.
How much does a [LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS at Public Service Division pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this [LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this [LTA-TRO] PRINCIPAL / SENIOR / EXECUTIVE, APPEALS role?
You can apply directly on Public Service Division's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.