About this role
The role involves negotiating with insureds to ensure voluntary compliance with premium payments and conducting in-depth case reviews for enforcement. Additionally, the manager will leverage data analysis and technology to improve service delivery and work processes.
Candidates must possess a degree in any discipline and have experience in customer service with strong communication skills. The ability to analyze data systematically and work independently within a team is essential.
What they're looking for
NegotiationData AnalysisCommunication SkillsCase ReviewEnforcement ActionsCustomer ServiceInterpersonal SkillsProblem Solving
Frequently asked questions
What does a Manager (MediShield Life/CareShield Life Premium Recovery) at Public Service Division do?
The role involves negotiating with insureds to ensure voluntary compliance with premium payments and conducting in-depth case reviews for enforcement. Additionally, the manager will leverage data analysis and technology to improve service delivery and work processes. Candidates must possess a degree…
What skills does this Manager (MediShield Life/CareShield Life Premium Recovery) role need?
Key skills for this role include Negotiation, Data Analysis, Communication Skills, Case Review, Enforcement Actions, Customer Service.
How much does a Manager (MediShield Life/CareShield Life Premium Recovery) at Public Service Division pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Manager (MediShield Life/CareShield Life Premium Recovery) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Manager (MediShield Life/CareShield Life Premium Recovery) role?
You can apply directly on Public Service Division's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.