Sales Manager

Skills & Competencies Lead, train, and motivate sales and consultant teams to achieve performance goals Develop and implement sales strategies to meet revenue and membership targets Analyze sales data and market trends to identify and act on growth opportunities Build and maintain strong client relationships to enhance retention and generate referrals Manage customer complaints effectively to ensure high service satisfaction Monitor individual and team performance, providing coaching and constructive feedback Collaborate with marketing teams to plan and execute promotions, campaigns, and events Ensure compliance with company policies, hygiene, and service standards Manage inventory and coordinate with suppliers for retail product availability Apply strong problem-solving skills to resolve issues under pressure Utilize CRM software and MS Office (Excel, PowerPoint) proficiently to support sales operations Demonstrate solid knowledge of beauty and skincare products, treatments, and services Communicate clearly and negotiate effectively with diverse clientele Maintain a customer-oriented mindset with strong relationship-building abilities Fluent in English to communicate effectively in a professional setting; additional languages (e.g., Mandarin) advantageous for client engagement Personal Attributes Maintain a presentable and professional appearance Exhibit passion for the beauty and wellness industry Demonstrate a results-driven, proactive, and hands-on approach Uphold strong ethics and integrity in managing client information and finances