Customer Service Officer (1-Year Contract)

About the Company A well-established provider of comprehensive insurance and financial solutions. About the Job Manage inbound inquiries regarding policy details, claims, and general insurance services. Address and resolve customer issues efficiently to ensure a high level of satisfaction. Update and maintain accurate customer records within the internal database. Collaborate with internal departments to expedite complex client requests. Deliver professional, empathetic, and timely communication via phone and email. Skills and Requirements Prior experience in a customer-facing or call center role, preferably within the insurance or financial sector. Strong verbal and written communication skills with a customer-centric mindset. Ability to multitask, problem-solve, and adapt to a fast-paced environment. Proficient in basic computer applications and quick to learn new systems. Commitment to completing the full duration of the 1-year contract. To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)