About this role
Work Schedule Shift Work: Yes (12-hour shifts) Mandatory Skills Microsoft Office 365 Preferred Skills Microsoft Windows ITIL IT Service Management Job Description Provide first-level IT support and troubleshooting for end users. Handle incidents, service requests, and escalate issues as necessary. Ensure proper documentation of cases in ticketing systems. Follow ITIL best practices in service management. Deliver timely and effective resolution within agreed SLAs.
What they're looking for
SwitchesMicrosoft PowerPointIssue EscalationWell Organised
About Rapsys Technologies Pte. Ltd.
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a IT Service Desk at Rapsys Technologies Pte. Ltd. do?
Work Schedule Shift Work: Yes (12-hour shifts) Mandatory Skills Microsoft Office 365 Preferred Skills Microsoft Windows ITIL IT Service Management Job Description Provide first-level IT support and troubleshooting for end users. Handle incidents, service requests, and escalate issues as necessary. E…
What skills does this IT Service Desk role need?
Key skills for this role include Switches, Microsoft PowerPoint, Issue Escalation, Well Organised.
How much does a IT Service Desk at Rapsys Technologies Pte. Ltd. pay?
This role lists a salary of S$2,300 – S$3,200 per month.
Is this IT Service Desk role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this IT Service Desk role?
You can apply directly on Rapsys Technologies Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.