12 Months Contract Assistant Manager $4K (Eaa)

Job Responsibilities: Assess and process Personal Accident (PA) claims accurately and within service turnaround times. Review medical reports, financial documents and supporting claim information to make fair and accurate claim decisions. Conduct claim investigations and liaise with policyholders, medical institutions and internal stakeholders to obtain additional information. Monitor pending claims to ensure timely resolution and closure. Identify claim trends, irregularities and process improvement opportunities. Deliver excellent customer service through clear and professional communication with customers, agents and healthcare providers. Ensure compliance with internal policies, regulatory requirements and claims governance standards. Job Requirements: Degree in any discipline with a professional Insurance Certificate or relevant qualification in Insurance. 3–5 years of experience handling Personal Accident, Health or Life Insurance claims. Good understanding of medical terminology, insurance policy wording and claims assessment. Strong analytical and decision-making skills with excellent attention to detail. Able to manage high claim volumes while maintaining quality and accuracy. Strong communication and stakeholder management skills. A proactive team player who thrives in a fast-paced environment. Aaron Teo Yiau Bing (CEI No. R1103712) Recruit Express Pte Ltd EA Licence No. 99C4599 We regret that only shortlisted candidates will be contacted.