About this role
Handle customer enquiries via digital channels (webforms and live chat). Provide prompt and accurate resolutions while meeting service KPIs. Assist customers with billing enquiries, account opening/closure, high consumption cases, and bill adjustments. Process payment arrangements, including instalment plans, payment deferments, and related requests. Maintain accurate records and follow up on customer cases where required. Support daily operations and perform other administrative duties as assigned. Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted
What they're looking for
Contacting candidatesdelivering KPIsBilling Enquiry ManagementInstallation Planning
About Recruit Express Pte Ltd
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a Customer Service Officer (6 Months Contract) X3 #Nkc at Recruit Express Pte Ltd do?
Handle customer enquiries via digital channels (webforms and live chat). Provide prompt and accurate resolutions while meeting service KPIs. Assist customers with billing enquiries, account opening/closure, high consumption cases, and bill adjustments. Process payment arrangements, including instalm…
What skills does this Customer Service Officer (6 Months Contract) X3 #Nkc role need?
Key skills for this role include Contacting candidates, delivering KPIs, Billing Enquiry Management, Installation Planning.
How much does a Customer Service Officer (6 Months Contract) X3 #Nkc at Recruit Express Pte Ltd pay?
This role lists a salary of S$2,760 – S$3,000 per month.
Is this Customer Service Officer (6 Months Contract) X3 #Nkc role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Customer Service Officer (6 Months Contract) X3 #Nkc role?
You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.