About this role
Location: Kallang Duration: 6 months contract Salary: $2760 Working days and hours: - 5.5 days (Alternate Sats) - 42 hours per week Job Description: - Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction. - Deliver appropriate solutions and alternatives within stipulated timelines to meet service KPIs. - Address a wide range of customer issues including high consumption, bill presentation, account opening/termination, and bill adjustments. - Payment arrangement (dunning block, instalment plan, payment deferment etc.) - Support other operational tasks and assignments as required to ensure smooth team functioning. Job Requirements: - Min. Diploma in any field - If interested, please send updated resume via email jacelynchua@recruitexpress.com.sg Melissa Zhang Zhiqi (Mezzo) (CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599) jacelynchua@recruitexpress.com.sg
What they're looking for
Installation PlanningMicrosoft PowerPoint5 WhyWritten English
About Recruit Express Pte Ltd
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a Temp Customer Care Officer (6 Months) #Hjy at Recruit Express Pte Ltd do?
Location: Kallang Duration: 6 months contract Salary: $2760 Working days and hours: - 5.5 days (Alternate Sats) - 42 hours per week Job Description: - Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction.…
What skills does this Temp Customer Care Officer (6 Months) #Hjy role need?
Key skills for this role include Installation Planning, Microsoft PowerPoint, 5 Why, Written English.
How much does a Temp Customer Care Officer (6 Months) #Hjy at Recruit Express Pte Ltd pay?
This role lists a salary of S$2,760 – S$3,000 per month.
Is this Temp Customer Care Officer (6 Months) #Hjy role remote, hybrid, or on-site?
The listing is based in D09 Cairnhill, Orchard, River Valley. Check the posting for remote or hybrid options.
How do I apply for this Temp Customer Care Officer (6 Months) #Hjy role?
You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.