About this role
Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at the first touchpoint wherever possible. Maintain accurate records of interactions in the CRM system. Ensure timely follow-up on enquiries and escalate when necessary. Assess appeals and provide recommendations to management. Support additional duties during operational needs or peak periods. Interested applicants may email resume to north5@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599)
What they're looking for
SalesMicrosoft OfficeMicrosoft ExcelProcess Improvement
About Recruit Express Pte Ltd
Industry: Administrative & support servicesWebsite ↗
Frequently asked questions
What does a Customer Service Officer (Live Chat/ Call) (Insurance) (Up To $3,800) (12 Months Contract) #Nkc at Recruit Express Pte Ltd do?
Attend to customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at the first touchpoint wherever possible. Maintain accurate records of interactions in the CRM system. Ensure timely follow-up on enquiries and escalate when …
What skills does this Customer Service Officer (Live Chat/ Call) (Insurance) (Up To $3,800) (12 Months Contract) #Nkc role need?
Key skills for this role include Sales, Microsoft Office, Microsoft Excel, Process Improvement.
How much does a Customer Service Officer (Live Chat/ Call) (Insurance) (Up To $3,800) (12 Months Contract) #Nkc at Recruit Express Pte Ltd pay?
This role lists a salary of S$2,800 – S$3,800 per month.
Is this Customer Service Officer (Live Chat/ Call) (Insurance) (Up To $3,800) (12 Months Contract) #Nkc role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Customer Service Officer (Live Chat/ Call) (Insurance) (Up To $3,800) (12 Months Contract) #Nkc role?
You can apply directly on Recruit Express Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.