Post Sales/ Postsales Consultant (Cyber Security)

RESPONSIBILITIES Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products. Involve in Large-scale (Local & Regional) Project Implementation. Provide on-site implementation services including testing, deployment & documentation. Provide technical support in ensuring customer satisfaction. Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues. Be on routine standby to support 24×7 maintenance support calls. Requires the ability to communicate issues clearly and concisely. Excellent written and verbal communication skills are a necessary part of the job. REQUIREMENTS: Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field. 1-2 years relevant experience in IT industry providing network support and administration. Equip with knowledge & experience in networking such as routing and switching technology. Possess CCNA or CCSA certification. Able to work independently as well as in a team environment. Willing to work hard and eager to learn about new technologies. Polite and able to communicate well to the clients. Analytical and possess good troubleshooting skills. Willing to work extended hours and on standby duty. Excellent interpersonal and communication skills. Independent and motivated. Interested applicants please send your resume to venessagoh@recruitexpress.com.sg Venessa Goh Wee Ni R24124686 Recruit Express Pte Ltd EA License No: 99C4599 We regret that only shortlisted candidates will be contacted.