Senior Field Service Engineer (Mechanical) #Eat

SpecificResponsibilities 1. Ensure all work is performed in accordance with safety regulations and company policies. 2. Lead / Attends to commissioning of System Project at customer site. 3. Provides technical assistance on factory test of special projects. 4. Investigates root causes of engine failures and recommend solution. 5. Provides after sales technical support and site service to distributors and dealers in a timely manner 6. Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance. 7. Create and maintain detailed service reports, logs, and other documentation related to field service activities. 8. Maintain a deep understanding of the products, services, and related technologies. 9. Provide guidance and training to junior field service engineers and other technical personnel. 10. Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors 11. Evaluates distributors and dealers’ technical capability. 12. Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders. 13. Drive process improvement and contribute to the development of better service procedures. 14. Performs any other service and training duties as and when assigned Qualifications / Requirements 1. Diploma/degree in Mechanical Engineering with at least 5-7 years of relevant experience 2. This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region For interested candidates, please send your updated resume: Email: angelateh@recruitexpress.com.sg Angela Teh Ling Wei (CEI No.R1104464) Recruit Express Pte Ltd EA License No. 99C4599