Shopping Mall Customer Service (Concierge) #Nkc

Working hours: Monday to Friday with 3 rotating shifts 930-1830 1200-2100 1315-2215 Deliver excellent customer service and support day-to-day operations Respond to customer enquiries and provide assistance through various communication channels Coordinate with internal and external stakeholders to support operational activities Support customer engagement and promotional initiatives Handle administrative and documentation tasks accurately and efficiently Assist with customer programmes, service requests, and issue resolution Support planning and execution of events and operational activities where required Maintain records and ensure smooth daily operations Coordinate staff scheduling and support team operations Perform other ad-hoc duties as assigned Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted