3 Months Customer Service Officer $2.5K (Eaa)

Job Responsibilities: Attend to enquiries and requests from phone calls in a professional and prompt manner. Update complete and accurate information on customer interaction. Ensure effective and timely follow-up as promised to customers. Alert management of issues and concerns that require escalation for complete resolution. Work closely with stakeholders on the service request requirements. Deliver service requests within stipulated service standards. Work collaboratively as a team to clear all queues in the system promptly. Job Requirements: A level/Diploma in any discipline. Good communication skills. Able to work independently with minimal supervision. Aaron Teo Yiau Bing CEI Reg. No. R1103712 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.