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Senior Service Delivery Manager

Referrals Only

SingaporeFull-timeRemote OK

Posted 17 Jun 2026

About this role

Lead the delivery and continuous improvement of Managed Services engagements across application and infrastructure operations. Manage end-to-end service delivery, ensuring alignment with SLAs and driving operational governance and efficiency. Requires proven experience in software managed services delivery and a strong understanding of ITIL and ITSM practices. Candidates must be Singapore Citizens or Permanent Residents due to security clearance requirements.

What they're looking for

Service Delivery ManagementITILIncident ManagementProblem ManagementChange ManagementStakeholder ManagementDelivery GovernanceService Transition

Frequently asked questions

What does a Senior Service Delivery Manager at Referrals Only do?

Lead the delivery and continuous improvement of Managed Services engagements across application and infrastructure operations. Manage end-to-end service delivery, ensuring alignment with SLAs and driving operational governance and efficiency. Requires proven experience in software managed services d…

What skills does this Senior Service Delivery Manager role need?

Key skills for this role include Service Delivery Management, ITIL, Incident Management, Problem Management, Change Management, Stakeholder Management.

How much does a Senior Service Delivery Manager at Referrals Only pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Service Delivery Manager role remote, hybrid, or on-site?

This role is remote ok, based in Singapore.

How do I apply for this Senior Service Delivery Manager role?

You can apply directly on Referrals Only's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.