Executive, Clinical Operations

The Executive is responsible for processing and facilitating efficient patient admissions to ensure optimal bed occupancy at all Ren Ci Hospital (RCH) facilities. Referral Assessment Retrieve and process referrals to assess for eligibility by reviewing medical and nursing needs. Ensure referrals are processed for acceptance consideration within 1 working day. Solicit advice and recommendations from other departments (eg. medical, nursing) for complex cases. Seek clarification from referring institutions where required. Liaise with Medical Social Workers and Nurses when processing referrals from Nursing Homes (NH) and Chronic Sick Unit (CSU). Liaise with referring institutions to provide an update of assessment outcome and provide recommendations for alternatives where suitable. Admission Facilitate efficient admissions process with minimal waiting time. Assign beds, communicate admission information (ward, bed and time of transfer) to the referring institution, and follow through to ensure actualisation of admission. Liaise with Nursing Home administrative teams, Business Office and Nursing team to facilitate the admission process. Ensure that all necessary clinical information is available upon admission. Advise patient and care-giver(s) on the facilities and services available in the organisation when required. Bed Occupancy Closely monitor impending discharges to ensure efficient forward planning of admissions. Ensure Bed Occupancy Rate (BOR) in all RCH facilities are aligned with the budgeted BOR target for the financial year. Data Collection and Submission Ensure relevant data is collected accurately daily to support the regular evaluation of performance indicators. Generate reports and update presentation slides on a regular basis. Ensure timely preparation and submission of reports to MOH. Provide regular and timely updates to department head, the management and regulatory authorities as required. Others Actively lead/ participate in quality improvement pr…