Medical Social Worker

ROLES AND RESPONSIBILITIES Provide bio-psychosocial assessment and intervention to support patients / residents / clients / caregivers in accordance with professional standards of practice Deliver end-to-end social work services, including case assessment, care planning, intervention, evaluation, counselling, and emotional support Assist in addressing psychosocial, financial, and discharge planning needs as part of overall care management Collaborate closely with the multi-disciplinary team (e.g. doctors, nurses, therapists) to ensure holistic, patient-centred care Identify service gaps and emerging needs; develop, coordinate, and facilitate group work programmes to strengthen social support systems, build community networks, and enhance coping and resilience among target groups Conduct outreach to individuals and groups who may benefit from group interventions Provide guidance, training, and co-supervision to social work undergraduates on fieldwork placement and newly qualified Medical Social Workers (MSWs) Support development of competencies and adherence to professional standards Participate in departmental and organisational projects, including quality improvement initiatives, to enhance service delivery and patient outcomes Remain vigilant in identifying potential risks associated with social work practice and patient care Support organisational risk management efforts by taking appropriate actions to mitigate risks and ensure safe, effective service delivery in alignment with Ren Ci Hospital’s policies JOB REQUIREMENTS Degree in Social Work (or major in Social Work) from a recognised institution Accredited or eligible for Practicing Social Worker (SASW) accreditation 2–3 years of relevant experience in social work, preferably in healthcare or community settings Experience in case management, including psychosocial assessment, intervention, and care planning Exposure to working with patients / clients / caregivers with diverse and complex needs Experience in multidisciplinary settings and group work or community outreach is advantageous Strong social casework and intervention skills Good counselling and emotional support skills Effective communication and interpersonal skills, with ability to engage diverse stakeholders Ability to work collaboratively within a multi-disciplinary team Demonstrates self-awareness, empathy, and ethical practice in working with vulnerable individuals Good organisational and time management skills, with ability to manage multiple cases Proficient in Microsoft Office (Word, Excel) Able to identify and respond to practice risks and contribute to effective risk management Independent, adaptable, and committed to continuous learning and professional development WORK LOCATION Ren Ci Community Hospital - 71 Irrawaddy Road / Nursing Homes - Bukit Batok St 52 / Ang Mo Kio Avenue 8 / 17 Woodlands Dr 17