Admin Officer (Claims & Applications Processing / Kakit Bukit / Up To $2800 / Fresh Welcome))

Job Responsibilities: Process grant applications, disbursements, and claims accurately and in a timely manner Check and verify completeness of documents and supporting information Maintain proper records and ensure data accuracy in the system Follow up on missing or incomplete information from applicants when required Case Handling Handle standard grant cases based on SOPs and guidelines Escalate complex or unusual cases to supervisor for review and decision Assist in resolving basic applicant queries related to submissions Operational Support Support daily operational workflow and meet assigned KPIs/service standards Assist in identifying and reporting issues, errors, or processing delays Ensure tasks are completed within turnaround time Compliance & Documentation Follow grant policies, SOPs, and internal control procedures Ensure proper documentation and filing of cases for audit purposes Maintain data integrity in all processing activities Systems Usage Use grants management systems and tools for processing work Update records accurately in system platforms Support basic testing or feedback when system updates are introduced Requirements Detail-oriented with good accuracy in data entry and document checking Basic Microsoft Office skills (Excel, Word, Outlook) Able to work in a fast-paced, structured environment Team player with willingness to learn Employment Details Work Days: Monday to Friday Work Hours: 8.30am – 6.00pm (Monday - Thursday), 8.30am – 5.30pm (Friday) Contract Duration: 1–year contract (Renewable) Work Location: Kaki Bukit/ Ubi Salary Range: up to $2800 “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”