Global IT Head

Group Head of IT Location: Singapore (Group Head Office) | Reports to: C-Suite / BOD Role Overview Robust International is seeking a highly experienced and hands-on Group Head of IT, based in Singapore, to lead IT strategy, systems and governance across the group's 20+ subsidiaries worldwide, including operations across Africa. The role owns the group's ERP platform, primarily Microsoft Dynamics 365 Business Central - end to end, from implementation and configuration through day-to-day administration, while also setting group-level IT controls and policy. Given the group runs a lean, centralized IT function, this role is deliberately hands-on: the successful candidate will personally configure, troubleshoot and support systems, not just direct the global IT team. Key Responsibilities ERP Strategy & Execution ● Lead the full ERP lifecycle: needs assessment, system selection, design, implementation, rollout, and optimization ● Define and execute the group's ERP roadmap aligned with business, finance, and operational goals ● Drive end-to-end ERP implementation and support across the group's subsidiaries, ensuring scalability and sustainability ● Own hands-on configuration, customization, and ongoing administration of Microsoft Dynamics 365 Business Central as the group's primary ERP platform ● Ensure seamless integration with finance, procurement, supply chain, and reporting systems ● Standardize systems and processes group-wide while accommodating local compliance and regulatory requirements ● Drive user adoption, change management, and training programs ● Continuously improve ERP performance, reporting capabilities, and business insights Program & Project Leadership ● Manage IT and ERP transformation programs across multiple countries and regions ● Establish governance frameworks, including timelines, budgets, risk management, and KPIs ● Coordinate cross-functional teams (IT, Finance, Operations, vendors, system integrators) ● Ensure delivery from concept through stabilization and optimization phases Supply Chain, Logistics& Operational Systems ● Lead implementation and optimization of Transport Management Systems (TMS) ● Ensure efficient route planning, fleet utilization, and logistics cost optimization ● Oversee supply chain systems (e.g., Trames or equivalent platforms) ● Drive end-to-end supply chain visibility across procurement, inventory, and distribution ● Improve demand forecasting, inventory planning, and stock control ● Ensure integration between ERP, warehouse, logistics, and supply chain platforms ● Partner with operations to improve distribution efficiency and reduce bottlenecks Accounts & Business Integration ● Work closely with Accounts team to ensure seamless ERP-finance integration ● Ensure compliance with accounting standards, reporting requirements, and internal controls ● Drive standardization of financial and operational processes across the group ● Enable accurate, timely, and data-driven reporting and decision-making Stakeholder & Vendor Management ● Act as a key advisor to executive leadership on IT and transformation initiatives ● Manage relationships with ERP vendors, system integrators, and consultants ● Drive stakeholder alignment across business, finance, and operational teams ● Lead change management and system adoption across diverse geographies IT Leadership &Infrastructure ● Provide hands-on IT leadership for a small, centralized group IT function — directly engaging in execution rather than delegating to a large team ● Establish scalable IT architecture and infrastructure across the group ● Ensure system security, data integrity, and cybersecurity compliance ● Balance strategic leadership with hands-on execution as the norm, given the lean team structure Group IT Governance &Policy ● Define, own, and maintain the group's IT policies, standards, and controls framework, ensuring consistent application across all subsidiaries ● Define and manage user onboarding and offboarding processes ● Oversee creation and control of email accounts, system access, and user permissions ● Ensure strict adherence to role-based access controls(RBAC) ● Maintain audit trails and ensure compliance with IT governance and security policies ● Partner with internal audit / compliance on the design and testing of group-level IT controls IT Operations, Risk &Continuity ● Develop and enforce IT Standard Operating Procedures(SOPs) ● Establish robust data backup and recovery protocols ● Implement and maintain Dis…