IT Infrastructure Engineer

Job Description & Requirements Job Description • Administer, manage, and maintain network, servers, and storage. • Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional affiliate offices. • Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools. • Ensure proper functioning of all security appliances and adherence to IT security policy control. • Create, review and update IT security policies and procedures. • Carry out periodic and required security updates to all IT systems, computers, and equipment. • Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats. • Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements. • Work closely with HQ headquarter, regional IT and IT vendors on system implementation and IT operations. • Coordinate with IT vendors on faulty hardware repairs, replacement and return merchandise authorization (RMA) Requirement: • Minimum of 5 years of experience in IT infrastructure with a focus on Windows Server administration, troubleshooting and implementation. • In-depth knowledge of Active Directory, Group Policies, and security best practices. • Experience in System Center Configuration Manager (SCCM). • Experience VMware, Palo Alto Cortex, Qualys, FortiGate Firewall, Switches, Network Storage, Network Printer, VPN, PQD Deploy, Veeam Backup. • Proven experience in on-prem data Centre architectures. • Ability to provide technical support for computer systems, IT equipment’s, software, and hardware. • Proficient in Microsoft Office applications • Team player with strong sense of ownership • Possess good communication and coordination skills. • Critical Thinking, Problem solving skills and ability to work under pressure.