About this role
Main responsibilities: Handle inbound calls, emails, and social media enquiries related to dental/medical services. Schedule, confirm, and manage patient appointments across multiple clinic locations. Provide accurate information on treatments, procedures, promotions, and clinic policies. Verify patient information and maintain accurate records in the clinic management system. Assist patients with pre-treatment preparation instructions and post-treatment care guidance. Manage urgent cases by escalating to the ap…
Frequently asked questions
What does a Customer Service Associate at Royce Dental Group do?
Main responsibilities: Handle inbound calls, emails, and social media enquiries related to dental/medical services. Schedule, confirm, and manage patient appointments across multiple clinic locations. Provide accurate information on treatments, procedures, promotions, and clinic policies. Verify pat…
How much does a Customer Service Associate at Royce Dental Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Service Associate role remote, hybrid, or on-site?
The listing is based in Singapore, SG. Check the posting for remote or hybrid options.
How do I apply for this Customer Service Associate role?
You can apply directly on Royce Dental Group 's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.