RT

Senior/Customer Service Specialist (12-month Contract)

RTX

SingaporeFull-timeOn-site

Posted 15 Jun 2026

About this role

The role focuses on reinforcing the Pratt & Whitney brand through proactive customer care and optimizing team performance to achieve high customer satisfaction. It involves managing engine shop visit metrics and collaborating with internal sales teams to optimize market share. Candidates must hold a Bachelor's degree and possess strong communication and organizational skills, preferably with experience in the aerospace industry. Proficiency in Microsoft Office and SAP, along with the ability to travel on short notice, is required.

What they're looking for

Customer Relationship ManagementStrategic ThinkingAnalytical ThinkingCross-functional CollaborationNetworkingMicrosoft OfficeSAPOrganizational Skills

Frequently asked questions

What does a Senior/Customer Service Specialist (12-month Contract) at RTX do?

The role focuses on reinforcing the Pratt & Whitney brand through proactive customer care and optimizing team performance to achieve high customer satisfaction. It involves managing engine shop visit metrics and collaborating with internal sales teams to optimize market share. Candidates must hold a…

What skills does this Senior/Customer Service Specialist (12-month Contract) role need?

Key skills for this role include Customer Relationship Management, Strategic Thinking, Analytical Thinking, Cross-functional Collaboration, Networking, Microsoft Office.

How much does a Senior/Customer Service Specialist (12-month Contract) at RTX pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior/Customer Service Specialist (12-month Contract) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior/Customer Service Specialist (12-month Contract) role?

You can apply directly on RTX's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.