Senior Director

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place. About the Role Executive production leadership required. Builder mindset non-negotiable. Salesforce is hiring a Senior Director, Agentic Builder Leader to lead one of our most strategic AI delivery organizations within the ASEAN Solutions team. This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission-critical multiplier on the agentic frontier. You will lead and scale a multi-layered technical organization comprising Forward Deployed Engineers (Technical Builders), Deployment Strategists (Strategic Builders), and second-line technical leaders who together deploy Agentforce and Data 360 solutions inside complex enterprise customer environments. Your organization will include both individual contributors and people managers, requiring strong organizational leadership, talent development, and succession planning. Together, these teams work alongside customers to co-build and deliver agentic AI solutions across one large enterprise account or multiple strategic engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today. The Builder Leadership Experience: Delivery Team Coordination: You own the capacity planning, talent acquisition, and staffing that ensures your cross-functional squads have the horsepower to deploy Agentforce and Data 360 at enterprise scale. AI-Augmented Leadership: Your team ships solutions using a best-in-class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high-energy, and psychologically safe engineering culture where builders iterate fast and continuously level up. Direct Product Influence: You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high-stakes deployments into features on the Agentforce and Data 360 core roadmap. What You'll Actually Be Building & Execution Leadership & Team Excellence Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm. Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months. Technical Strategy & Authority Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration. Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies. Customer & Business Impact Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce and Data 360 activation, rollout, and sustained production value. Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes. Cross-Functional Alignment: Partner lock-step with Services, Account Success, and Product teams to help enterprises activate and consume Agentforce and Data 360 quickly, moving customers from pilot to production at hyper-speed. You're Our Builder Leader If... You Have Proven Leadership: Possess 5+ years of senior leadership experience leading …