Full Time Front Of House / Service Crew

INITIA Group SG are looking for Front of House Staff! Overall Job Objectives We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction. Core Responsibilities Host & greet guests in a warm and friendly manner Well-versed with outlet’s products and services; can sell products when appropriate Provide high standard of service through active interaction with guests Adhere to the operations and procedures; and suggest improvements for the betterment Well-groom and represent the brands. Understand POS/ordering to ensure smooth operation. Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible Assist Outlet incharge to promote specific menu/services. Job Specifications No experience / fresh entry welcome to apply! Prefer candidate who with excellent communication skills with good command of Mandarin and English Able to work independently and demonstrate POSITIVE energy Friendly, outgoing and dedicated to outstanding customer service Minimum working days are 1 weekday and 1 weekend each Work Visa will not be provided by the company Key Deliverables Greet and host guests warmly while ensuring exceptional customer service and satisfaction. Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them. Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively. Escalate guest issues to superiors promptly and suggest service improvements where possible. Represent the brand with professional grooming and positive interaction. Benefits of the role Career Progression Working location will be premium location at Orchard area Collaborative and inclusive work environment that values crea…