Ax (AI Experience) Head

The AX (AI Experience) Head is responsible for driving the organization’s AI-based productivity and transformation agenda . This role leads the development of AI productivity strategies and roadmaps, oversees the performance and governance of AX initiatives, and builds enterprise-wide AI literacy and adoption. You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization. AX Strategic Planning Develop AI-based productivity and innovation strategies aligned with business priorities Derive insights through technology trends, market trends, and competitor analysis Establish mid- to long-term AI-driven productivity improvement roadmaps and execution strategies Identify and translate emerging AI and digital technologies into practical business and service applications Support leadership decision-making through structured insights and strategic recommendations AX Performance Management Review and manage the overall status of AX projects , including consolidated project reviews Manage project progress, milestones, risks, and dependencies across AX initiatives Track, monitor, and verify performance against monthly, quarterly, and annual targets Verify task inputs and execution status by division within the AX performance management system Design and assess ROI and value realization using quantitative metrics (e.g. cost, manpower, operational efficiency) Prepare structured performance reports and dashboards for stakeholders and leadership AX Culture & Capability Building Develop AI literacy enhancement strategies and roadmaps for employees Plan and design customized AI learning programs and curricula based on different proficiency levels Conduct planning and quality control (QC) of AI education programs and learning materials Plan, write, and distribute internal and external communications , including AX service introductions and promotions Drive AI adoption through learning, communication, and change enablement initiatives Requirements Experience & Knowledge Experience in developing AI-based productivity or innovation strategies Experience analyzing new technology trends and applying them to business or service improvement Proven project experience in Machine Learning (ML) or Large Language Model (LLM) related initiatives Familiarity with AI technologies, data platforms, and digital transformation frameworks. Skills & Competencies Strong capability in data-driven problem analysis , deriving improvement measures, and implementing solutions Ability to design and analyze ROI using quantitative and qualitative performance metrics Strong communication and collaboration skills with domestic and international stakeholders Competence in preparing management and performance reports with clear insights Experience in planning and delivering internal training programs or workshops Structured, execution-oriented mindset with strong coordination skills Preferred / Nice to Have Experience in company-wide transformation, productivity, or digital initiatives Exposure to learning program design, change management, or enterprise enablement Ability to design or oversee visual and educational content for internal communications