Senior / Customer Service Administrator (Penjuru)

Job Responsibilities: First point of contact for the customers assigned Use the various tools to facilitate the orders until it reaches customer Provide open order report and alert customer actively on shipments and FG. Coordinate with plant and customer on the reject returns Adhere to Company's policy and procedures. Involve in audits and manage invoice payment issues if any. Facilitate customer visits as and when needed. Responsibilities with respect to significant aspects related link to operational control in work area. Any other duties as assigned by the supervisor. Job Requirements: Minimum 1-2 years of experience in customer service, order processing, or administrative roles Diploma in Business Administration or equivalent Strong attention to detail and ability to prioritise tasks effectively Good communication and interpersonal skills Proficient in Microsoft Office applications