About this role
Lead the Customer Management Market Unit strategy to drive cloud customer success, revenue retention, and expansion. Manage cross-functional teams to minimize churn and accelerate customer transformation to the cloud through value-driven adoption.
Requires a proven leader with deep expertise in Customer Success Management and a track record of managing complex organizations. Must possess strong business performance skills to deliver top-line growth and maintain high-level customer relationships.
What they're looking for
Customer Success ManagementRevenue RetentionChurn ReductionCloud StrategyStakeholder ManagementOperational PlanningDemand GenerationStrategic Negotiation
Frequently asked questions
What does a CSM Market Unit Leader at SAP do?
Lead the Customer Management Market Unit strategy to drive cloud customer success, revenue retention, and expansion. Manage cross-functional teams to minimize churn and accelerate customer transformation to the cloud through value-driven adoption. Requires a proven leader with deep expertise in Cust…
What skills does this CSM Market Unit Leader role need?
Key skills for this role include Customer Success Management, Revenue Retention, Churn Reduction, Cloud Strategy, Stakeholder Management, Operational Planning.
How much does a CSM Market Unit Leader at SAP pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this CSM Market Unit Leader role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this CSM Market Unit Leader role?
You can apply directly on SAP's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.