Innovation Director

Role The Innovation Director (Lead Product Manager)drives the design and delivery of digital commerce solutions — e-wallets,payment acceptance, tokenisation, loyalty and rewards and mini-programs. Youwill translate business challenges into scalable, data-driven digital productsand own the full innovation lifecycle from ideation, prototyping and testingthrough to deployment, commercialisation and scaling across Singapore market. This role sits at the intersection ofproduct, technology and business development, working directly with the GroupTechnical Director and senior leadership, and engaging enterprise partners,platform providers and public-sector stakeholders. Responsibilities Product Strategy & Portfolio • Strategy & roadmap — Define and own the product vision, strategy and roadmap forSCash's digital commerce portfolio, aligned to group strategy and marketopportunities in Singapore. • Portfolio management — Manage the product portfolio end-to-end — prioritisinginitiatives, governing stage-gates for POCs and pilots, and makingevidence-based go/no-go and go-to-market decisions. • Market & foresight — Conduct business environment analysis, demand analysisand market research to identify emerging technologies, disruption opportunitiesand new revenue models. Product Development & Delivery • Delivery leadership — Lead cross-functional team (design, QA, partner teams) throughagile delivery cycles; translate business needs into clear requirements, userstories and acceptance criteria. • UX/UI & design thinking — Direct user experience and user interface designfor consumer- and merchant-facing journeys, applying design thinking to ensurecustomer-centric outcomes. • Data & AI — Apply data analytics and AI capabilities in product development— from usage analytics and experimentation to AI-enabled features and processautomation. • Quality & compliance — Ensure products meet quality, security, regulatory andcompliance expectations across payment schemes and multi-market deployments. Commercialisation & Partnerships • Commercial— Develop value propositions and pricing strategies that convert innovationinto revenue-generating offerings; support pre-sales, proposals and strategicpursuits. • Partnerships— Manage platform and channel partnerships (payment networks, telcos, cloudand super-app ecosystems), including joint solutioning and co-innovation. • Funding & programmes — Leverage grants, partner funding and innovationprogrammes to accelerate product initiatives where applicable. Leadership & Stakeholders • Stakeholder engagement — Engage and align C-suite, partner and public-sectorstakeholders; communicate product vision, progress and outcomes with clarityand impact. • People development — Build product capability in the team — coach product ownersand analysts, plan manpower needs, and set performance goals and developmentplans. • Change & agility — Champion business agility and change leadership as theorganisation scales new products and ways of working. Requirements • 8+years in product management, solution development or digital innovation, withat least 3 years leading program, products or product teams; fintech, payments,e-commerce or platform experience strongly preferred. • Proven record of taking digital products from concept through pilot to commerciallaunch, ideally across Singapore market. • Working knowledge of payment/e-wallet architectures, mini-program or super-appecosystems, APIs and cloud platforms (e.g., AWS, Alibaba Cloud); ability toengage credibly with engineering teams. • Strong analytical skills — comfortable with data analytics, experimentation andapplying AI/ML concepts in product contexts. • Excellent stakeholder management, executive communication and storytelling skills;experience with enterprise partners or government-linked programmes anadvantage. • Degree in Computer Science, Engineering, Business or related field; certifications inproduct management, agile (e.g., CSPO/SAFe) or design thinking are a plus. • Proficiency in English required; working proficiency in Mandarin or Bahasa is advantageousgiven regional partner engagements.