About this role
Lead the Customer Satisfaction & Quality function and Customer Care Center to drive customer centricity and financial performance. Responsible for managing quality processes, reducing non-quality costs, and implementing the Global Quality Strategy.
Requires a graduate degree and 5 to 10 years of experience in Quality with a customer-oriented mindset. Proficiency in Root Cause Analysis and leadership skills are essential, with Green Belt or Black Belt certifications preferred.
What they're looking for
Root Cause AnalysisProblem-solvingLeadershipInfluence SkillsCommunicationInterpersonal SkillsMulticultural SkillsStrategic Thinking
Frequently asked questions
What does a Customer Satisfaction & Quality - Country Leader at Schneider Electric do?
Lead the Customer Satisfaction & Quality function and Customer Care Center to drive customer centricity and financial performance. Responsible for managing quality processes, reducing non-quality costs, and implementing the Global Quality Strategy. Requires a graduate degree and 5 to 10 years of exp…
What skills does this Customer Satisfaction & Quality - Country Leader role need?
Key skills for this role include Root Cause Analysis, Problem-solving, Leadership, Influence Skills, Communication, Interpersonal Skills.
How much does a Customer Satisfaction & Quality - Country Leader at Schneider Electric pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Satisfaction & Quality - Country Leader role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Satisfaction & Quality - Country Leader role?
You can apply directly on Schneider Electric's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.