Case Management & Data Analytics Officer (Outram)

📊 Case Management & Data Analytics Officer (1-Year Contract) 💰 $18.50/hour (Approx. $3,367/month ) 📅 Contract: Aug 2026 – Aug 2027 🕘 Mon–Fri | 42 hours/week ✨ Responsibilities • Handle public enquiries and assess appeals for government schemes. • Coordinate case resolutions with government agencies. • Prepare case reports and documentation. • Support CRM/AI improvement projects, data analysis, and RAG initiatives. • Analyse service data and prepare performance reports. ✅ Requirements • Experience in case management, customer service, or public sector administration. • Able to coordinate with multiple stakeholders. • Strong analytical, communication, and problem-solving skills. • Basic knowledge of Python and regular expressions. • Experience in reporting or data analytics is an advantage. 📍 Suitable for candidates with strong analytical skills and an interest in public service, AI, and data-driven process improvement. 📩 By submitting your resume and/or personal data, you consent to Seacare Manpower Services Pte Ltd collecting, using, and disclosing your information to clients/business partners solely for job matching, recruitment, and placement purposes. 👤 EA Personnel: Nor Sameshah (R1983642) 🏢 EA Licence No: 95C4455