About this role
· Cashiering duties; · Guide residents to make S&CC payment on e-platforms; · Attend to residents on feedback matters as part of the front line customer service team; · Assist in cases creation in the system; · Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system; · Liaise with other team members from other departments pertaining to the feedback or queries cases; · Assist with Facilities Booking matters; · House visits; · Any other duties assigned by the Supervisor.
What they're looking for
Microsoft OfficeMicrosoft ExcelInterpersonal SkillsAdministration
About Sengkang Town Council
Industry: Real estateWebsite ↗
Frequently asked questions
What does a Customer Service Officer at Sengkang Town Council do?
· Cashiering duties; · Guide residents to make S&CC payment on e-platforms; · Attend to residents on feedback matters as part of the front line customer service team; · Assist in cases creation in the system; · Follow up with residents on the progress of the cases that have been attended by the esta…
What skills does this Customer Service Officer role need?
Key skills for this role include Microsoft Office, Microsoft Excel, Interpersonal Skills, Administration.
How much does a Customer Service Officer at Sengkang Town Council pay?
This role lists a salary of S$2,200 – S$2,530 per month.
Is this Customer Service Officer role remote, hybrid, or on-site?
The listing is based in D19 Hougang, Sengkang, Serangoon Garden, Punggol. Check the posting for remote or hybrid options.
How do I apply for this Customer Service Officer role?
You can apply directly on Sengkang Town Council's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.