About this role
Responsibilities: End user support Assist in Operating Systems Migration and related support. Support and troubleshootingwhich includes diagnosis of hardware and software failures or problems. Responsible for correctingall problems associated to supported list of End User Equipment and Software. Installation of software/application. Provide accurate and timely documentation with the IT Service ManagementTool. Closing all assigned and resolved Incidents; focus on ticket resolutionwithin SLA. Synchronizingapplication settings to environment requirement. Relocation of computer devices and peripherals. Setting up the end users profiles for applications. Proactive update and follow up to end users. Guide end user on required applicable tasks Other adhoc task as assigned. Requirement: Min Diploma in IT or relevant field Min 3 years of relevant experience Good customer service mindset Required to work on alternate Saturday
What they're looking for
Trade ShowsMacAsset ManagementTroubleshooting
About Servlink Technology Resources Pte Ltd
Frequently asked questions
What does a IT Support Technician at Servlink Technology Resources Pte Ltd do?
Responsibilities: End user support Assist in Operating Systems Migration and related support. Support and troubleshootingwhich includes diagnosis of hardware and software failures or problems. Responsible for correctingall problems associated to supported list of End User Equipment and Software. Ins…
What skills does this IT Support Technician role need?
Key skills for this role include Trade Shows, Mac, Asset Management, Troubleshooting.
How much does a IT Support Technician at Servlink Technology Resources Pte Ltd pay?
This role lists a salary of S$2,800 – S$3,100 per month.
Is this IT Support Technician role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this IT Support Technician role?
You can apply directly on Servlink Technology Resources Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.