About this role
Provide expert technical support and infrastructure troubleshooting for Shield deployments across the APAC region. Collaborate with R&D and customer IT departments to resolve complex application issues and improve platform reliability.
Requires 2-4 years of experience in Technical Support, DevOps, or SRE with strong expertise in Kubernetes and AWS. Must possess excellent English communication skills and the ability to troubleshoot complex cloud-native environments.
What they're looking for
KubernetesAWSLinuxWindowsPrometheusGrafanaAPI TroubleshootingRoot Cause Analysis
Frequently asked questions
What does a Technical Support Engineer - APAC at Shield do?
Provide expert technical support and infrastructure troubleshooting for Shield deployments across the APAC region. Collaborate with R&D and customer IT departments to resolve complex application issues and improve platform reliability. Requires 2-4 years of experience in Technical Support, DevOps, o…
What skills does this Technical Support Engineer - APAC role need?
Key skills for this role include Kubernetes, AWS, Linux, Windows, Prometheus, Grafana.
How much does a Technical Support Engineer - APAC at Shield pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Engineer - APAC role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Technical Support Engineer - APAC role?
You can apply directly on Shield's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.