Head Of Operations, Smart Infrastructure – Buildings (Singapore)

Head of Operations, Smart Infrastructure – Buildings (Singapore) The Head of Operations is a senior leadership role responsible for driving operational excellence across project execution and service delivery. This role bridges commercial strategy with technical execution, ensuring sustainable business performance, customer success, and a high-performing, engaged organization. You’ll make a difference by: Driving operational strategy: Define and execute the Operations and Service strategy for SI Buildings Singapore, aligning local goals with regional/global priorities while partnering with the Country Leadership Team for sustainable, profitable growth. Overseeing end-to-end execution: Take ownership of project and service delivery, ensuring discipline and consistency in project management, contract performance, and quality standards to guarantee customer success. Managing financial and operational performance: Maintain rigorous accountability for key financial and operational KPIs, including revenue, profitability, and productivity, while proactively driving improvements. Transforming leadership and team culture: Lead, mentor, and build capability across Project Management, Project Services, and Customer Service functions to foster a high-performing, inclusive, and motivated work environment. Driving cross-functional synergy: Partner with Sales, Engineering, and Service teams to resolve structural or behavioral barriers, improving project handovers and fostering a “ONE Tech” mindset across the business. Managing risk and continuous improvement: Act as the final escalation point for critical issues, conducting root cause analysis and implementing digital adoption, automation, and standardization initiatives to enhance efficiency. Your defining qualities: Leadership & People Development Proven ability to lead through ambiguity and resource constraints while maintaining team engagement and performance Strong track record in coaching and developing senior team members and building leadership bench strength Operational & Business Leadership 10+ years of experience in operations, project, or service leadership within the building technologies or engineering industry Proven experience managing operational performance, customer delivery, and financial outcomes Cross-Functional Influence Demonstrated success in improving collaboration between key business functions Ability to influence stakeholders across different functions and organizational levels Industry & Technical Expertise Strong knowledge of building technologies, project execution, and service delivery environments Transformation & Change Leadership Experience in driving operational improvements, cultural change, and organizational transformation Come join us, and #TransformTheEveryday through technology! Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential. Public Notice: Recruitment Fraud We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.