SG: Principal Customer Success Manager (Risk Analytics/Investment Management Software)

The Principal CSM acts as the primary post-sale relationship manager, focusing on driving platform adoption of SimCorp One and ensuring customers realize strategic business value. The role balances adoption activities (70%) with expansion opportunities (30%) to drive annual recurring revenue and secure contract renewals. Candidates must have a strong background in risk analytics and buy-side investment management technology with proven experience in post-sale customer success. Proficiency in navigating complex client organizations and translating analytical concepts into outcome-focused business discussions is required.