About this role
The role involves managing CRM programs, customer feedback, and NPS performance to enhance customer satisfaction and loyalty. It also requires coordinating cross-functional customer feedback and maintaining accurate customer databases while ensuring PDPA compliance.
Candidates should hold a diploma or degree in Business, Marketing, Communications, or Data Analytics. Experience in CRM, customer experience, or data analysis is preferred, along with proficiency in systems like Salesforce.
What they're looking for
CRMData AnalyticsCustomer ExperienceSalesforceCustomer Feedback ManagementData AccuracyPDPA ComplianceStakeholder Management
Frequently asked questions
What does a Executive, CRM, Data Analytics & Customer Experience at Sime Darby do?
The role involves managing CRM programs, customer feedback, and NPS performance to enhance customer satisfaction and loyalty. It also requires coordinating cross-functional customer feedback and maintaining accurate customer databases while ensuring PDPA compliance. Candidates should hold a diploma …
What skills does this Executive, CRM, Data Analytics & Customer Experience role need?
Key skills for this role include CRM, Data Analytics, Customer Experience, Salesforce, Customer Feedback Management, Data Accuracy.
How much does a Executive, CRM, Data Analytics & Customer Experience at Sime Darby pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Executive, CRM, Data Analytics & Customer Experience role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Executive, CRM, Data Analytics & Customer Experience role?
You can apply directly on Sime Darby's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.