About this role
Act as the primary contact for customers to coordinate vehicle servicing, repairs, and technical diagnoses. Ensure high service standards are met while managing workshop workflows and achieving aftersales KPIs.
Requires a minimum Diploma in Mechanical Engineering and at least 3 years of automotive customer service experience. A valid Class 3 Driving licence is mandatory.
What they're looking for
Customer ServiceVehicle DiagnosisService CoordinationComplaint HandlingInventory ManagementWIP TrackingKPI ManagementMechanical Engineering
Frequently asked questions
What does a Customer Service Advisor at Sime Darby do?
Act as the primary contact for customers to coordinate vehicle servicing, repairs, and technical diagnoses. Ensure high service standards are met while managing workshop workflows and achieving aftersales KPIs. Requires a minimum Diploma in Mechanical Engineering and at least 3 years of automotive c…
What skills does this Customer Service Advisor role need?
Key skills for this role include Customer Service, Vehicle Diagnosis, Service Coordination, Complaint Handling, Inventory Management, WIP Tracking.
How much does a Customer Service Advisor at Sime Darby pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Service Advisor role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Service Advisor role?
You can apply directly on Sime Darby's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.