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Customer Service Specialist

simsmetalm

SingaporeFull-timeOn-site

Posted 23 Jul 2026

About this role

Manage the full set of import/export, banking, and shipping documentation for global non-ferrous trade sales contracts. Coordinate with suppliers, customers, and shipping lines to ensure timely cargo delivery and accurate invoicing. The candidate must be proficient in preparing complex shipping documents and managing L/C terms. Strong communication skills are required to collaborate with traders and external agents to resolve operational issues.

What they're looking for

Import/Export DocumentationLetter of CreditShipping DocumentationCustomer ServiceLogistics CoordinationPricing CalculationHedge ContractsBanking Documents

Frequently asked questions

What does a Customer Service Specialist at simsmetalm do?

Manage the full set of import/export, banking, and shipping documentation for global non-ferrous trade sales contracts. Coordinate with suppliers, customers, and shipping lines to ensure timely cargo delivery and accurate invoicing. The candidate must be proficient in preparing complex shipping docu…

What skills does this Customer Service Specialist role need?

Key skills for this role include Import/Export Documentation, Letter of Credit, Shipping Documentation, Customer Service, Logistics Coordination, Pricing Calculation.

How much does a Customer Service Specialist at simsmetalm pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Service Specialist role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Service Specialist role?

You can apply directly on simsmetalm's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.