About this role
Act as the primary contact for user feedback and escalations while partnering with engineering to resolve issues. Build support workflows and synthesize user data into actionable product insights to influence the roadmap.
Requires 2-4 years of experience in product or user operations and a bachelor's degree in a related field. Candidates should be proficient in ticketing platforms and have a strong bias toward automation and AI products.
What they're looking for
Product OperationsUser OperationsCustomer SuccessTriageTroubleshootingKnowledge Base ManagementData AnalysisAutomation
Frequently asked questions
What does a Product & User Operations at Simular do?
Act as the primary contact for user feedback and escalations while partnering with engineering to resolve issues. Build support workflows and synthesize user data into actionable product insights to influence the roadmap. Requires 2-4 years of experience in product or user operations and a bachelor'…
What skills does this Product & User Operations role need?
Key skills for this role include Product Operations, User Operations, Customer Success, Triage, Troubleshooting, Knowledge Base Management.
How much does a Product & User Operations at Simular pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Product & User Operations role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Product & User Operations role?
You can apply directly on Simular's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.